Products SOFTWARE FOR YOUR CUSTOMERS

Turn your service into a compelling product. 

Proprietary products, built on your expertise, tested with customers, owned by your team, and packaged to sell to your existing clients or attract new ones. 

Tell us what you want to build → See how it works

In our first conversation, we'll tell you what your Product needs to do to be worth doing. No project commitment needed.

Field note · Educate / UnlockAI

Facing capacity limits, coaching firm Educate developed UnlockAI to translate student data into immediate instructional decisions. By productizing their methodology, they captured new market tiers, increased enterprise deal values, and drove a successful acquisition exit.

~50%
Existing partnerships grew
Work completed for
~50%
Existing partnerships grew in value when software was paired with coaching services. It also contributed to the company's acquisition.
Educate
Safe
Through design research and prototyping sprints, we helped create TigoPesa Dawa Mkononi, a mobile money service to securely pay for pharma and healthcare.
Tigo
Predictive
Using produce design and research, we helped improve Selcom DukaDirect: a merchant mobile app for payment handling and order management in informal micro-retail.
Selcom
Performance
Through redesign and development, we helped turn a stalled prototype into a distributable product that drives deal outreach and conversion for trades unions.
IUOE Local 825
WHY MOST PRODUCT ATTEMPTS FAIL

Ideas are easy. Execution is hard.

Many product attempts fail because businesses build first, then sell. The strongest rout to market fit and sustainable growth is to invest in proving your core assumptions with real customers. Then, with confidence, invest enough to test the next set. 

The dev shop path

Define a perfect spec, then build. Show customers as and after you develop. Here, the product is defined by a brief and launch reveals whether the assumption was right. If it doesn't succeed, change is slow and expensive.

The agency path

Get a strong strategy from research and ideation. Then, hand a blueprint to builders. At this moment, what gets built often drifts from what was learned. The nuance of each product choice aren't made with empathy.

The BraveLabs path

With us, customer research is before design and tested prototypes are before development. Our missions is to prove the resulting business will work before we invest anything in code. The real measure of great product is results.

WHAT YOUR BUSINESS WILL GAIN

A working Product, owned by your team, built on your method.

Branded, secure, sales ready software. Tech enable your services, help customers in new ways, or open new segments.  Done well, you can grow faster or sell at a higher multiple. 

Before you ask

Most Product engagements start at $50K for a prototype. Full delivery, which is concept to launch, including Year 1 sales and tech support, is typically ~$250K. Of course this varies. We’ll tell you what your situation calls for in the first conversation.

How this works

We design to learn. We aim for revenue before the full buildout.

Prototypes reach real customers early and development follows what users tell us. Our goal is to generate revenue with the most basic version possible so that we grow our understanding of value faster than code. Here's a bit about how it works: 

01 Understand & prototype Weeks 1–6

Customer interviews, workflow mapping, and a working prototype tested with real users. This is not a mockup. We aim for a fully testable and ideally sellable version of the core value proposition. Expect to work 4 to 6 hours per week across a kickoff, interviews, and reviews.

Output
A validated prototype, tested with real customers + design principles for market fit
Case study Products

How Educate extended their method to more schools.

Educate had built a coaching methodology that got measurable results. However, their coaches could only be in so many classrooms.

We built UnlockAI, a personalized instruction platform that runs Educate's proprietary Innovation Spectrum. It understands student data such as homework, quizzes, as well as major tests, so when a teacher asks about a student, the guidance reflects their individual needs and advice from both academic and Educate expertise. 

Once built, we led district cyber compliance, go to market positioning and web presence, pricing, and business modelling. For us, success mean proven traction. 

Partnership values grew roughly 50% once the method shipped as a Product. 

~50%
Growth in existing partnership values
New tier
Clients previously out of reach became paying accounts
Acquired
Platform contributed to the company's acquisition value

"What truly sets the BraveLabs team apart is their genuine care for the outcomes. Their team is so curious and committed."

Stacy Schultz · President, Educate LLC
What makes this work

One team. Research through launch.

01
Market tested

Customer interviews and prototype testing happen before production code. We prove, rather than guess at fit and willingness to pay.

02
Method encoding

Proprietary frameworks and expert judgment are designed into the Product. It earns trust because it thinks the way your business does.

03
Complexity capable

Compliance, infrastructure, and edge case handling. We use custom tooling to ensure stability and performance, without slowing the build.

04
Owned at handover

Engineering documentation, architecture guides, and an operational run book are standard deliverables. The Product is yours from launch.

Investment & scope

Most Product engagements start with a $50K prototype. We start by getting a testable version of the core value proposition in real customers' hands. Full delivery, concept through launch with Year 1 support, typically lands between $200K and $250K.

We'll tell you what your situation calls for in the first conversation. Before either of us invest in a product, we'll define if a product will realistically achieve your goals, and what it would need to do to succeed. 

Prototype
$50K
Full delivery
$200250K

Concept through launch, with Year 1 support. 

Start here

Tell us what you want to build.

We don't run intake forms. Reach out directly. In the first conversation, we'll tell you what your Product needs to do.

Message us on LinkedIn → Or email [email protected]

We respond within one business day. No commitment required to have the first conversation.